Terms of Service

Clear terms and conditions for using CarWise services

Last updated: January 5, 2025

Fair Usage

Reasonable terms designed to protect all users

Legal Clarity

Clear rights and responsibilities for all parties

Important Terms

Key limitations and liability information

1. Acceptance of Terms

By accessing or using CarWise ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including but not limited to users who are contributors of content, information, and other materials or services.

2. Description of Service

CarWise is an AI-powered automotive intelligence platform that provides:

  • AI-generated vehicle analysis and market insights ($4.99 per report)
  • Smart listing analyzer for evaluating vehicle deals
  • Market value assessments and pricing recommendations
  • Vehicle reliability insights and common problem analysis
  • Fuel economy and running costs analysis
  • Professional-grade automotive data interpretation

Our Service relies on publicly available data sources, market analysis, and proprietary AI algorithms. We provide insights and recommendations to help users make informed vehicle purchasing decisions.

Note: CarWise does not require or use VIN numbers. We provide AI-powered market analysis and smart purchasing recommendations based on vehicle make, model, year, mileage, and listing information you provide.

3. Service Usage

Using Our Service

  • You must provide accurate information when using our services
  • You are responsible for maintaining the security of your payment information
  • You must notify us immediately of any unauthorized use of your payment methods
  • Each report purchase is independent and does not require registration

User Responsibilities

  • You are responsible for all activities related to your report purchases
  • You must provide valid contact information for support purposes
  • You may not share purchased reports with unauthorized parties
  • You may not use automated systems to purchase multiple reports

4. Subscription and Payment Terms

Pay-Per-Report Model

  • Individual reports are available for $4.99 each
  • Payment is required before report generation
  • Reports are generated instantly upon successful payment
  • All report purchases are final and non-refundable

Future Subscription Plans

  • Subscription plans may be introduced in the future
  • Current users will be notified of any subscription options
  • Existing terms will apply to any future subscription services

Payment Processing

  • Payments are processed securely through Stripe
  • You authorize us to charge your payment method for all fees
  • All prices are in USD unless otherwise specified
  • You are responsible for all applicable taxes and fees

Important: Report purchases are immediate and non-refundable. Please ensure you want the report before completing your purchase.

5. Acceptable Use Policy

Permitted Uses

  • Personal and commercial vehicle research and analysis
  • Due diligence for vehicle purchases and sales
  • Market research and competitive analysis
  • Educational and informational purposes

Prohibited Uses

  • Reselling or redistributing our reports or data
  • Using automated systems to access our Service
  • Attempting to reverse engineer our AI algorithms
  • Violating any applicable laws or regulations
  • Interfering with the Service's security features
  • Creating fake or misleading vehicle listings

6. Intellectual Property Rights

Our Rights

  • CarWise owns all rights to the Service, including software, algorithms, and branding
  • Our reports and analysis are protected by copyright and trade secret laws
  • You may not copy, modify, or create derivative works of our Service

Your Rights

  • You retain ownership of any data you provide to us
  • You grant us a license to use your data to provide the Service
  • You may use our reports for your personal or business purposes

7. Data Accuracy and Disclaimers

While we strive to provide accurate and up-to-date information, we cannot guarantee:

  • The accuracy, completeness, or timeliness of all data
  • That our AI analysis will be error-free
  • That third-party data sources are always accurate
  • That market valuations reflect actual selling prices

Important: Our reports are for informational purposes only and should not be the sole basis for vehicle purchase decisions. Always conduct independent verification and professional inspections.

8. Service Availability

We strive to maintain high service availability, but we cannot guarantee:

  • Uninterrupted access to the Service
  • Error-free operation at all times
  • Compatibility with all devices and browsers
  • Availability during maintenance periods

We reserve the right to modify, suspend, or discontinue the Service with reasonable notice.

9. Limitation of Liability

To the maximum extent permitted by law, CarWise shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from third-party data inaccuracies
  • Vehicle purchase decisions based on our reports

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. Termination

Service Discontinuation

  • You may stop using our services at any time
  • Previously purchased reports will remain accessible via email for reference
  • Service discontinuation does not entitle you to refunds for purchased reports

By Us

  • We may restrict access for violations of these Terms
  • We may suspend service for fraudulent activity
  • We may terminate the Service entirely with reasonable notice

11. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction where CarWise is incorporated. Any disputes will be resolved through:

  • Good faith negotiations between the parties
  • Binding arbitration if negotiations fail
  • Courts of competent jurisdiction as a last resort

12. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: carwisecontact@gmail.com

Contact Form: Use the contact form at the bottom of our website

Response Time: Within 24 hours

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

  • Update the "Last updated" date at the top of this page
  • Notify users via email for significant changes
  • Post a notice on our website
  • Provide notice through user account dashboards

Continued use of the Service after changes constitutes acceptance of the new Terms.

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